In these times of great uncertainty, change and Covid-19 crisis, we would like to reassure you that we at ACE Mechanics are doing our absolute best to protect our clients and team members. We are keeping our business operating, serving our great clients as safely and with as little disruption as possible. Even after Stage 1 national shutdowns, we are still “Open For Business” and servicing clients in the Greater Melbourne area until further notice.
We have implemented procedures with all of our teams (on the road, in the offices and workshops) to ensure that we are playing our part to reduce risk and ensure everyone’s safety. Our team has been equipped with disinfectant, towels and hand sanitisers and our contactless process.
We are unsure what the future holds at this stage, but will keep fighting to ensure that Melbourne’s #1 most preferred Mobile Mechanic business stays open and can service all current and future clients.
ACE Contactless Service
We have developed our own ‘ACE’s Contactless Service‘ which means you do not have to have direct physical contact with any of our staff at any point in time, keeping everyone safe and inline with health guidelines. We offer:
– Over the phone bookings (or by email)
– Key retrieval and return (You can leave it in a safe place for us!)
– Disinfecting of contact components such as keys, steering wheel, gear stick etc.. (Before and after)
– Quotes & conversations with our technicians over the phone (If needed)
– Electronically delivered invoices
– Electronic secured online payments (Can also be done through our office)
– A premium, convenient service!
Be Safe At Home, Be Safe on the Road, Be Prepared – An Opportunity
With the recently announced government travel restrictions reducing overseas or air travel, the increase in people working from home and before a potential business or general lockdown, it is now more important than ever to make sure that your vehicle is reliable, ready and has its maintenance up to date. While working from or staying at home there is a perfect opportunity to have your vehicle serviced or repaired right now from the convenience of your place.
As part of our safety process we’d appreciate your understanding and efforts if you could please advise us if you have flu-like symptoms, have been overseas with the last 14 days, have had any contact with anyone in isolation etc. Just as we are doing our best, we ask that you do yours. Social distancing is a part of this. We ask that you give our technicians their room to work and reduce the amount of time spent within a 1.5m reach. This will help us all reduce the risk and push past this crisis, together, as a nation.
Our technicians have been notified of the new procedures moving forward and are equipped with knowledge and tools to ensure the safety of yourself, your family and themselves.
We want to thank you for your past, current and ongoing support.