05:20 09 Jun 20
So very happy with the pre purchase inspection of my new car. I was able to purchase with confidence knowing ACE had given the "Green light ". Their high level of customer service was very much appreciated when I called around 9pm to cancel an inspection I'd booked and paid for only to be gazumped!
00:31 04 Jun 20
This is my second experience with Ace Mechanics. And this time I specifically asked for Sam, the mechanic who looked after me last time. Great, honest Bloke. Very skilled mechanic. Unfortunately, some miscommunication happened during the booking process and they sent out Stan instead. Now I think Stan knew I had requested Sam, yet for whatever reason the company sent him anyway. I asked Stan where Sam was, he told me Sam was busy with other jobs. I said of course he is, he's a great mechanic. Stan then subtely tried to convince me to stick with him. He told me that he'd been a mechanic for a very long time with this company and that Sam(my preference) was still very new. Implying I should choose him over Sam. I politely asked for the mishap to be fixed and that I would like Sam to be the man who looks after my vehicles and if he's busy, I am happy to wait for him to fit me in wherever. Sam came nice and early the next morning and again provided me with top class service and a good chat too. So once again, thanks Ace and a BIG thanks to Sam!!
23:42 17 May 20
lost my keys at st Kilda beach yesterday being Sunday 9 o'clock monday Ace had tracked me down told me my car keys had been found ...now that is customer service thank guys absolutely use Ace .... 🙂
04:15 06 Apr 20
Sam was very professional, friendly and did a great job. We will definitely be using this company again.
04:27 05 Apr 20
The driver's door on our van (which we use for book deliveries) wouldn't click shut. Oh horror!I called Ace, Hani took my call and talked me through some troubleshooting, and what he suggested worked! Fabulous!It saved me $ and saved a trip. I'm very impressed 🙂 And will be sending our business to Ace from now on.
00:29 29 Mar 20
Ace Mechanics provided a great service especially Sam who did a great job working on and repairing my car. Would defiantly recommend.
00:46 13 Mar 20
Sam has been super helpful and explained everything clearly and concisely. The office was great to deal with and I look forward to my safe car.
04:59 11 Mar 20
Ace Mechanics are the best I’ve had to deal with helpful and friendly staff as specially Sam the mechanic I have been visiting lately very often and always have been given the best service. Thanks Sam keep up the great work you are doing.
00:37 28 Feb 20
Sam came out to our house and fixed our alternator and replaced battery quickly and efficiently.Definitely recommend 🙂
01:06 30 Jan 20
Sam was fantastic and super professional. He let me know when he was 15 minutes away from my home and as a busy mum that was helpful because it meant I wasn’t sitting around waiting for him. He was also very transparent about pricing when I needed a couple of extras in my service. Very streamlined servicing for busy people. Thanks Sam!
00:21 24 Jan 20
Sam was awesome and sorted out my battery issue in no time at all.So helpful and efficient Rate them high!!
05:50 23 Jan 20
very happy with these guy got my im last minute and car is running like new
22:48 20 Jan 20
Sam was so helpful and couldn’t have done a better job
00:28 11 Jan 20
Happy to recommend Ace Mechanics. Thank you Sam for your honest, fast and reliable service. Will certainly continue to use these guys
01:04 10 Jan 20
Sam was very helpful with pre purchase inspection, highly recommend
05:05 09 Jan 20
My drivers side window wouldn't roll up and I booked in with Ace. The mechanic Sam arrived at my workplace at 10am the next morning and went above and beyond in customer service. Appreciating I know nothing about cars - the entire situation was overwhelming and it was so comforting to feel like I was receiving a quality and genuine service. Would recommend!
00:31 09 Jan 20
Delighted to give these guys a 10/10 review. I was faced with a multitude of choices this morning as to who to get to fix my broken down car. Thankfully I chose Ace!! Sam arrived as promised, he was highly knowledgable and solved a problem with my Lexus that I feel few could have. I would highly recommend with absolutely no hesitation!
00:09 07 Jan 20
Sam at Ace Mechanics was awesome! Very knowledgeable and honest mechanic.I was scared to drive my car and they had someone at my house within 2 hours to look at it. Reasonably priced and patient with questions.100% use them again.
04:48 18 Jun 20
I had issues with my car cranking but not starting intermittently. I called Ace Mechanics and the man I spoke to (I’m sorry I don’t recall his name) was very helpful and friendly and was able to send out Norm the same day. It was an intermittent fault but Norm was able to tell straight away from what I told him what the issue was. They had a replacement battery Ubered out free of charge and the car has been running great since. Everything was so easy. Will use again. Thanks!
08:03 15 Jun 20
Norm fixed the issue within 10mins (electrical)Very knowledgeable and very informative Will definitely be using him for my scheduled services All in all very friendly services and highly recommended this company
05:07 11 Jun 20
great palce for your car to get fixed....discounts given too
12:30 01 Jun 20
Sam diagnosed the issue with my Toyota after a thorough check and got it back up and running within an hour. Timely, friendly and quality service. First time customer and very happy with the outcome.
01:41 25 May 20
Sam just completed my routine logbook service; he was very professional and demonstrated his knowledge of what he was doing. He finished quickly and managed to check everything that needed checking and changing. I would definitely recommend ACE for any routine servicing.
05:29 01 May 20
Greg was an absolute legend. Kept me in the loop the whole way through and did a great job!
04:26 05 Apr 20
The driver's door on our van (which we use for book deliveries) wouldn't click shut. I called Ace, Hani talked me through some troubleshooting test, and what he suggested worked.It saved me $ and saved a trip. I'm very impressed 🙂
04:07 01 Apr 20
Good work Mark.
00:43 13 Mar 20
Sam has been very helpful and explained the problem clearly and has organised a tow truck so we can get my car back on the road.
06:30 05 Mar 20
Awesome service!!Sam came out after my commodore broke down and went above and beyond to make sure my car was fixed on the same day.I recommend ACE for anyone, I will certainly use them again.
00:35 28 Feb 20
Sam came out to our house and replaced alternator and battery quickly and efficiently. Do recommend 🙂
02:21 22 Feb 20
Mitch was awesome great roadside manner.
23:20 14 Feb 20
First time with ACE Mechanics, Sam was sent to me, and was shocked with the thorough and detailed job he performed on my Nissan. He checked everything and followed a pre-made list which ensured that everything was done and followed to the tee. He even checked the blinkers and horn! I am very confident he did an excellent job for me, and will definitely be using ACE Mechanics again.
22:53 01 Feb 20
Very good service
09:52 29 Jan 20
00:59 28 Jan 20
We rang yesterday and Sam attended. He has come again today after obtaining parts. All repairs completed and his attention to detail was 11/10. Also to Scott a thank you for your help. This is the second time we have used your company and would highly recommend your services. Treahna Caruana.
00:24 24 Jan 20
Sam was very helpful prompt and efficient The best customer service.Fantastic company
05:53 23 Jan 20
very happy with these guy got my im last minute and car is running like new