1. TERMS OF WEBSITE USE
Ownership of Website and Content
We own the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia and may not be used without written permission by us. No trade mark (whether registered or not) that is displayed on this website may be used in any way without the prior written permission of us or of the relevant trade mark owner.
We cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.
Third Party Content
This website contains information from or hyperlinks to websites operated by third parties. We provide such information and hyperlinks for your convenience only, but is not responsible for and does not endorse the content of any such information or website.
We provide this website and its contents on an “as is” basis, and make no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. We will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.
Your Privacy is Important
2. TERMS OF PRODUCT PURCHASE
You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify us if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password (if needed), as you are liable if an unauthorised person uses your username and password.
Orders / Job Booking
You place job booking or an order (together an “order“) with us by selecting products or services and pressing the “purchase now” button on the checkout page. We reserve the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by us at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by us upon us acknowledging such order or failing to reject such order within 14 days.
We use our best endeavours to ensure products and services ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to us completing the job or order. However you acknowledge that in some cases this is not possible and we may need to seek alternatives to complete the job or order or cancel that part of the order or job. Where permitted by law we reserve the right to limit the sale of products to reasonable or normal household quantities.
Variation of Products and Price
We may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between our businesses and those found on this website.
Return claims (including for replacement products, refunds or credits) are detailed in our Returns Policy within the Terms and Conditions of Sale. The Returns Policy is expressly incorporated in these Purchase Terms. Please refer to this policy to determine your entitlement to a return, and the process that you need to follow.