Breaking down on the road can be a real hassle, but having a warranty on your new car makes calling for help and seeing through the repairs necessary much simpler. However, many Australians have been told that keeping their new car warranty intact requires repair work be done only by the original dealer or its agent. In fact, your new car’s warranty is a statutory requirement that cannot be voided by simply going to another qualified repairer.
Though you may have purchased the car from a dealer in your area, travelling for great distances could mean the need for service or repairs while away from home. Finding a reputable, qualified mechanic is important when you need work performed on your car. In urban centres there will be a number of qualified mechanics ready to meet the needs of your car. If you have a need for a mechanic in a rural area, there are mechanics available in most areas that will travel to meet you. If you are in Melbourne call ACE Mechanics to perform services and repairs that maintain your new car’s warranty.
Even with the statutory warranty on your new car, make clear to any mechanic your expectations of service and the need for a service guarantee. Some qualified mechanics will give a warranty on their work as well as any parts installed for 12 months or 20,000 km. Ask for this warranty commitment before you allow work to begin on your new car.
The new car statutory warranty in Australia is for 12 months or 20,000 km. Second-hand cars that have less than 160,000 km use and are under 10 years old have a statutory warranty of 3 months or 5,000 km and will cover a bit less than a new car warranty. Many auto dealers and companies will extend coverage on new cars to 3 or 4 years and 120,000 km or more. Although the statutory warranty on a new car normally covers most items in the car, once your car has reached this threshold you should expect coverage of only the engine, transmission, and other safety features within the vehicle after this point.
The bottom line is to see that your car is taken to a qualified and reputable mechanic. There, the mechanic can make the claims necessary against your car’s warranty and have you back on the road quickly.
